VoIP Phone Systems: Communication is Everything in Business

In business, just as in everything else, Communication is everything.

Your phone system is the gateway between your employees and your customers. You should be utilizing your phones as a means to boost productivity, collaboration and customer service – especially in today’s mobile workforce.

Below are five ways that VoIP Phone Systems can improve the way you conduct business.

Exciting Opportunity for Phone System Engineer

Are you ready to be part of a winning team that's empowering East Texas businesses through technology?

ETCS is looking to hire a Phone System Engineer for our Tyler office. If you have technical experience in the Business Phone System industry and are looking for an exciting new opportunity, come join our growing team in helping companies in the East Texas area with their business technology. Please send inquiries to

Tax Seasons Brings Unique Threats

It’s the time of year synonymous with equal parts procrastination and dread – Tax season.

With the April 18 deadline approaching, many Americans are quickly gathering necessary paperwork to file their taxes in time. But just as they are doing this, the frequency of attacks only increases as the IRS tax deadline looms ever closer, says Endpoint Security company Webroot. According to data collected in the 2016 tax season, the IRS saw an approximate 400% surge in phishing and malware incidents, and their own data suggests this number won’t be going down any time soon.

Competitive Advantage With the Cloud

In a nutshell, cloud computing simply means storing and accessing data and programs over the Internet instead of your computer's hard drive. And the cloud continues to emerge as a viable part of any SMB’s business technology plan.

Below are just a few areas where businesses can gain a competitive advantage with cloud-based solutions.

Improve Printing Practices at Your Office

When it comes to an organization’s printer fleet environment, the greatest enemy is often a general lack of information.

Costs are unclear. Overall direction, policies and practices are lacking. As a result, costs related to printing company-wide are higher than they should be.  Consider this statistic: According to a recent InfoTrends report, 85 percent of all 8.5X11 paper printed in offices in the United States is printed single-sided. By utilizing a printing practice as simple as duplex, costs could be greatly reduced.

Ransomware on the Rise

638 Million: Let that number sink in for a second.

IT experts, Managed Service Providers and technology insiders have all been warning about the growing epidemic of Ransomware for some time now. The means by which companies and individuals are infected by it continues to become more sophisticated and – according to recent findings – the numbers of those infected is growing at an alarming rate.

Glossary of IT Terms

Technology moves fast these days. It’s crucial for any business owner to stay on top of it in order to not  only maximize business potential, but more importantly, free up time to get back to the business at hand.

With technology, it all starts with education.

We’ve compiled some “every-day” IT Terms below to help business owners and those handling technology at your organization to stay better up to speed.


Bridge the Gap Between Paper Files and Secure Digital Workflow

Lotus Development Corp., a global leader in developing business applications and building employee collaboration, said it best in a recent study: “The most valuable documentation is littered across department managers’ desks.”

Where are documents in and around your office? Are they stuffed in filing cabinets or drawers? Collecting dust on top of multifunction printers? Perhaps more importantly: How are they sent, shared and stored, and how well are they secured? A Document Management solution can help bridge the gap between paper files and a secure digital workflow process.

Phishing Scam targets Gmail

A new online phishing scam is targeted at one of the most popular email services on the globe  – Gmail.

A blog from the web security plug-in company Wordfence initially reported on the attack on Gmail, which currently has more than 1 billion users.


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