Ransomware: Remain Mindful and Proactive

The threat of Ransomware continues to grow. The Wanna Cry Ransomware attack, which targeted Microsoft Windows operating systems earlier this month, is a mainstream news-worthy reminder for business owners to be mindful and proactive.

So how confident are security leaders in current defense against Ransomware? A recent survey compiled by Secureworks  indicates that the threat is as big as ever. The company collected results from security leaders in industries including high tech, healthcare and professional services. Here are a few of the findings:

Quick Ways to Reduce Printing Costs

Over the weekend, a family friend and I were chatting at a gathering when the subject of work came up.  As the sales director for a newly-opened auto dealership, he’s constantly trying to find additional ways to stay lean as the new store works to gain traction.

Eventually, the dealership’s office copier came up. Though he couldn’t even recall the make or model of the MFP that sits in their offices, he did know this: “You wouldn’t believe how waste there is (with printing); copies just sitting on and around the copier all the time. It’s insane,” he said.

Email Security: Start with the Subject Line

We all depend on email to conduct daily business – it’s an everyday part of life at our computer and on our smartphones. From within our inbox, we’re bombarded with dozens to thousands of messages pleading for our immediate attention.

Opening these messages and clicking through them comes with great risk. Email is the most common place for both phishing and ransomware attacks to occur. When you click on that malicious link or open that malicious attachment from your inbox, you’ve unknowingly downloaded malware onto your machine and your data could very well be compromised.

3 Things You May Not Know About Document Management

Do you find yourself lost in paper files?

Document Management means, simply put, a structured digital filing environment. ETCS, in partnership with Ademero’s Content Central, creates a centralized data system designed to store, index and allow secure access to documents electronically. An EDM solution secures documents, eliminates the complication of physical storage of documents, and for everyday application, accelerates search/retrieval times when accessing these documents.

Managing a Mobile Workforce

When it comes to business processes today, more often than not, there’s an app for that.

Your workforce is increasingly more mobile today, as are your customers. Our smart phones offer the ability to conduct business from just about anywhere, certainly making all involved much more productive and efficient.

But the IT service desk can’t fall behind this progress.

A Friendly Reminder on World Backup Day

What would you do if your server crashed? Do you have a workable strategy if a fire or storm damages your facilities, or if you fall victim to the increasingly-dangerous Ransomware?

What would being “down” for hours, days, or even weeks, do to your business?

Today is World Backup Day, which is a wonderful opportunity to remind businesses just how vital it is to have a suitable data backup solution in place. No matter what.

VoIP Phone Systems: Communication is Everything in Business

In business, just as in everything else, Communication is everything.

Your phone system is the gateway between your employees and your customers. You should be utilizing your phones as a means to boost productivity, collaboration and customer service – especially in today’s mobile workforce.

Below are five ways that VoIP Phone Systems can improve the way you conduct business.

Exciting Opportunity for Phone System Engineer

Are you ready to be part of a winning team that's empowering East Texas businesses through technology?

ETCS is looking to hire a Phone System Engineer for our Tyler office. If you have technical experience in the Business Phone System industry and are looking for an exciting new opportunity, come join our growing team in helping companies in the East Texas area with their business technology. Please send inquiries to

Tax Seasons Brings Unique Threats

It’s the time of year synonymous with equal parts procrastination and dread – Tax season.

With the April 18 deadline approaching, many Americans are quickly gathering necessary paperwork to file their taxes in time. But just as they are doing this, the frequency of attacks only increases as the IRS tax deadline looms ever closer, says Endpoint Security company Webroot. According to data collected in the 2016 tax season, the IRS saw an approximate 400% surge in phishing and malware incidents, and their own data suggests this number won’t be going down any time soon.

Competitive Advantage With the Cloud

In a nutshell, cloud computing simply means storing and accessing data and programs over the Internet instead of your computer's hard drive. And the cloud continues to emerge as a viable part of any SMB’s business technology plan.

Below are just a few areas where businesses can gain a competitive advantage with cloud-based solutions.


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