3 Things You May Not Know About Document Management

Do you find yourself lost in paper files?

Document Management means, simply put, a structured digital filing environment. ETCS, in partnership with Ademero’s Content Central, creates a centralized data system designed to store, index and allow secure access to documents electronically. An EDM solution secures documents, eliminates the complication of physical storage of documents, and for everyday application, accelerates search/retrieval times when accessing these documents.

Managing a Mobile Workforce

When it comes to business processes today, more often than not, there’s an app for that.

Your workforce is increasingly more mobile today, as are your customers. Our smart phones offer the ability to conduct business from just about anywhere, certainly making all involved much more productive and efficient.

But the IT service desk can’t fall behind this progress.

A Friendly Reminder on World Backup Day

What would you do if your server crashed? Do you have a workable strategy if a fire or storm damages your facilities, or if you fall victim to the increasingly-dangerous Ransomware?

What would being “down” for hours, days, or even weeks, do to your business?

Today is World Backup Day, which is a wonderful opportunity to remind businesses just how vital it is to have a suitable data backup solution in place. No matter what.

VoIP Phone Systems: Communication is Everything in Business

In business, just as in everything else, Communication is everything.

Your phone system is the gateway between your employees and your customers. You should be utilizing your phones as a means to boost productivity, collaboration and customer service – especially in today’s mobile workforce.

Below are five ways that VoIP Phone Systems can improve the way you conduct business.

Exciting Opportunity for Phone System Engineer

Are you ready to be part of a winning team that's empowering East Texas businesses through technology?

ETCS is looking to hire a Phone System Engineer for our Tyler office. If you have technical experience in the Business Phone System industry and are looking for an exciting new opportunity, come join our growing team in helping companies in the East Texas area with their business technology. Please send inquiries to

Tax Seasons Brings Unique Threats

It’s the time of year synonymous with equal parts procrastination and dread – Tax season.

With the April 18 deadline approaching, many Americans are quickly gathering necessary paperwork to file their taxes in time. But just as they are doing this, the frequency of attacks only increases as the IRS tax deadline looms ever closer, says Endpoint Security company Webroot. According to data collected in the 2016 tax season, the IRS saw an approximate 400% surge in phishing and malware incidents, and their own data suggests this number won’t be going down any time soon.

Competitive Advantage With the Cloud

In a nutshell, cloud computing simply means storing and accessing data and programs over the Internet instead of your computer's hard drive. And the cloud continues to emerge as a viable part of any SMB’s business technology plan.

Below are just a few areas where businesses can gain a competitive advantage with cloud-based solutions.

Improve Printing Practices at Your Office

When it comes to an organization’s printer fleet environment, the greatest enemy is often a general lack of information.

Costs are unclear. Overall direction, policies and practices are lacking. As a result, costs related to printing company-wide are higher than they should be.  Consider this statistic: According to a recent InfoTrends report, 85 percent of all 8.5X11 paper printed in offices in the United States is printed single-sided. By utilizing a printing practice as simple as duplex, costs could be greatly reduced.

Ransomware on the Rise

638 Million: Let that number sink in for a second.

IT experts, Managed Service Providers and technology insiders have all been warning about the growing epidemic of Ransomware for some time now. The means by which companies and individuals are infected by it continues to become more sophisticated and – according to recent findings – the numbers of those infected is growing at an alarming rate.


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