Document Management: Know What You Don't Know

Initial client discussions regarding Electronic Document Management (EDM) can often arouse an old, familiar saying likely heard from your grandfather: “You don’t know what you don’t know.”

The old adage – however ambiguous it might seem - very much relates to EDM and how it applies to your organization. Ten definitions of EDM might scatter 10 different directions, all skirting around the idea of “scanning paper into a digital form.”

Digital conversion is only one component – and hardly the intention – behind employing EDM.

Doing Business with ETCS: Frequently Asked Questions, Part Two

It may seem obvious, but we take it to heart: Long-term, trusted partnerships provide much more value than any one transaction.

At East Texas Copy Systems, we find value in long-term partnerships, not merely moving products. That’s why we’ve developed a wide breadth of solutions that truly empower your business going forward. However, the most advanced technology solutions are of little value without seamless, responsive support. 

Doing Business with ETCS: Frequently Asked Questions

It may seem obvious, but we take it to heart: Long-term, trusted partnerships provide much more value than any one transaction.

The most advanced technology solutions are of little value without seamless, responsive support. That in mind,  we want to share a few ideas on how we can make your day-to-day life with ETCS a little easier. Below, find answers to a few of our frequently asked questions.

Q.  An error code came up on my machine. What do I do?

Supplies! You've Been Scammed

Just when you think they’ve vanished Toner Pirates are back on the prowl again.

Toner Pirates is old industry slang for deceptive scam artists calling legitimate businesses and, using high-pressure sales tactics, attempt to trick them into buying copier and printer supplies from them. More often than not, the reason used is a “sudden price increase.”

The Business Technology Security 'Basics'

"Success is neither magical nor mysterious. It is the natural consequence of consistently applying the basic fundamentals.” - Jim Rohn

Great ideas, of course, inspire a business.  But to successfully run that operation, one must successfully obtain a set of skills you might call “the basics.” This includes basic accounting, strategic management and employee management (to name a few).

Your IT security is no different. Below, please see a few of ETCS' business technology “basics” you need to run your business securely moving forward.

Don't Get Hooked by Phishing Scam

“The precondition to freedom is security.” - Rand Beers

 Security experts continue to warn consumers and businesses about new and emerging phishing scams. These cyber threats are aptly named, as cyber criminals “phish” their way into a deep digital landscape attempting to lure victims. The “bait” used in these pursuits today can be discreetly disguised as just about any entity imaginable.

As an example, consider the popular streaming service Netflix.

'That Which is Measured, Improves'

"That which is measured, improves.” – Karl Pearson


If you don’t pay attention, accurately tracking your printing costs can become a lot like herding cats.

Desktop printers eating up cartridges by the dozens, coupled with an organization’s inability to track meters or departmental purchases of supplies, some just chalk the expenses up to the “cost of doing business.”

However, just as it’s stated in Pearson's Law: "That which is measured, improves.”

5 Practical Security Tips You Can Use Today

“Security is always excessive until it’s not enough.” – Robbie Sinclair, Head of Security, NSW Australia

Safety and security are always a concern in all things, from kids playing on the playground to our government securing our nation from potential threats. But never before have businesses of all sizes seen the real potential for data loss, Ransomware and other cyber attacks.

Ignorance is Not Bliss When it Comes to Securing Documents

In a recent interview about his career in comedy, Will Ferrell remarked that ignorance – rather than fearlessness - is a key part to comedy.  “If you know too much you will be totally paralyzed,” he says. “To begin with I didn’t know enough to be fearful. And even though I have got to know more, obviously, I have tried to hold on to that.”

Unfortunately, ignorance brings no such fortune in today’s business world. In a digital era, where cyber security is a rapidly increasing threat, there is no place for naivety when it comes to document security.


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