Network

East Texas Copy Systems offers a variety of service options tailored to our client’s needs and budgets. Some examples of the many services we offer include:

Installation, upgrade and repair of computer hardware and software including servers, PC’s, printers and peripherals

Network Services including:

• Local and wide area network design, implementation and management
• Network security design and installation utilizing firewalls, Virtual Private Networks (VPN) and Intrusion Detection Systems (IDS)
• Microsoft network operating system installation, administration and support
• Remote office and workforce mobility solution design and implementation utilizing Citrix and Microsoft Terminal Services
• Collaboration solutions and support including Microsoft Exchange
• Anti Virus / Anti Spam solutions

Support

• 7x24 and 5x8 Priority Response
• HP Spare Parts Depot
• Reduced Bulk Labor Rates
• Prepaid Discounted Blocks of Time
• Hardware Maintenance Agreements
• 7X24 remote monitoring of key network elements including firewalls, routers and servers

Design

ETCS Professional Services Engineers will work with your current local area network (LAN) infrastructure or design a new one from the ground up.  ETCS has design specialists that can enhance your current network technology to ensure it is stable and secure.  We bring together years of network design experience with practical application practices to develop a network that is right for each customer.  From cabling to network switches, routers and servers, ETCS can design a network to fit your needs.
 

Security

Regardless of how well a local area network (LAN) is designed, it is only as strong as its weakest link.  That often falls on the firewall, anti-spam and anti-virus protection strategy that is employed for protection from hackers, and virus engineers.  Let ETCS’s knowledgeable security design professionals develop a network security system that is right for you.  From firewall, anti-spam and anti-virus systems recommendations and installation to full 24/7 Managed Services capabilities, ETCS has a solution that will ensure your company’s data is secure from intrusion, spam and viral attack.
 

Managed Services

ETCS provides a new level of network security and data protection with its Managed Services offerings.  Managed Services is 24/7/365 monitoring of critical firewall, server, network and PC systems and applications.  It allows for a preventative, proactive approach to securing your company’s vital information by monitoring key components of your LAN infrastructure.  This will enhance systems uptime and evaluate, diagnose and resolve potential failures before they happen.  Failures do sometimes happen without warning (as is possible with all electronic equipment).  Our Managed Services system will alert knowledgeable technical staff immediately to resolve the issue.  24/7.
 

Disaster Recovery Planning and Implementation

Does your company have a Disaster Recovery plan?  If your server hard drive were to crash today, would you be able to replace it and the data in a timely manner?  Do you have a workable plan if a fire or storm damaged your facilities?  ETCS Professional Services Group can help you design an affordable, workable Disaster Recovery plan that will turn the answers to these questions to YES!  Data backup systems customized to your needs.  Off-site storage or Internet backup solution recommendations to fit you and the size of your company’s IT budget with a vision for the future growth of your company.  Remote or temporary facilities management to allow your company to begin operating again.  These are some of the Disaster Recovery planning and implementation strategies that ETCS Professional Services Group can employ for you.

Call or contact us today for more information!